Liberty Biberty Bullsh*t
A tree maybe 18” around fell on my house in Merrillville Indiana. Damaged the roof and gutters. Liberty Mutual covered various things on my roof on various slopes for about 7k.
Didnt think that was good enough so I called a local family owned business that’s been in business for 20+ years. Good company. Many personal referrals. Inpspector shows up and does the full 9. Crawled around my attic first for a while then he proceeds topside.
He tells me the shingles exposure was simply a size that has not been produced for some time. He harvests a shingle and sends it for an ITEL test in Florida to legitimize our claim.
We get the results. Old tamko heritage with a 5” exposure. Nothing is currently produced in that size.
We send the test to L.M. They respond with they will cover then entire front slope due to the valley. But now they were removing box vents from the claim saying they were no longer damaged. They’re new calculations for my payout went down $950 to right over $6k.
This doesn’t seem right. My roofer claimed that how can you take something away without a reinspection and asked for written documentation on how to properly repair this roof to the manufacturers specifications.
They side stepped everything he has emailed to them, not answering the bulk of his questions.
Can we get insurance to pay for this before I croak?