▲ 3 r/UbisoftSupport
My account was hacked and they got me banned. The automated support isn't helping at all. What do I do?
Reposting here to see if I can get any help at all. Second post ever but I'm just not sure where else to go.
I recently had my account hacked and while on my account they received an input spoofing ban. The automated support is doing nothing despite me showing screenshots of the evidence (differing ip addresses, linked accounts that do not belong to me, etc).
I received a friend request after playing against the individual in a bronze/silver lobby and declined it. The same name was linked to MY ubisoft when I opened up my account.
I'm unsure as to what I can do at this point. I haven't sunk an ungodly amount of money into the account but enough that dont want to lose it to something like this.
What should I do?
u/Total-Mail-8794 — 5 days ago