SBI/Cyber Cell blocked my father's shop's current account
Hi!
So, SBI has blocked my father's current account due to 2 transactions done by some unauthorised person.
The transaction amount is ₹1128 (two transactions of ₹564). The account has been blocked for 4 days now. No withdrawals allowed.
We are a small business, people from all walks of life come and pay via UPI, how as a business we should be able to know who is doing what kind of fraud.
The account balance is ~4 lakhs which is blocked for a mere amount of ₹1128.
I told the bank to block ₹1128 amount until it is solved but they are not judging.
Bank says go to the local police, police says go to cyber cell, cyber cell says go to State capital cyber cell.
Why are we being harassed for no mistake of ours. Business is getting impacted.
Has anyone faced this? Is there a genuine solution. Please help.