u/TrendingPanda

▲ 19 r/CeX

Order cancelled and refund to avoid any inconvenience to me

You just have to love CEX

Ordred a chep CPU the other day

From CEX

>I hope you are doing well today.

>While processing your order, the store noticed that the item is physically damaged so to avoid any inconvenience to you, the store has cancelled the order.

>Please be advised that a refund has been processed for your order. Please allow 3 to 5 working days for the funds to reflect in your card/bank account. If a voucher has been redeemed on this order, you will receive a new refund voucher on your registered email address in PDF Format. Please ensure to check your inbox or spam/junk folder to locate it.

>Thank you for your understanding.

So rather than simply taking one of the four other identical items you have in stock and sending that, you’re going to tie up my money for 3–5 days and make me reorder it. Yes, I can see how that saved me from being inconvenienced.

The best part is that just three hours before this, I received a tracking number for the delivery.

reddit.com
u/TrendingPanda — 12 days ago