Uhh. thanks customer service for getting back to me to tell me to call us, don't email two weeks later about a bus that drove right past me
Like 15 days ago, bus completely blew past me at a stop. It was on a weekend.
I called, only to get an automatic message that its closed, so I just submitted an online form on Trimet website and I got an email saying to call. I replied back saying all the exact details are in the form I submitted and to go off of the info I already sent.
So, two weeks later, after I pretty much forgot about it, got a reply telling me don't email us about those things, call us, and by the way, we're an 8-4 M-F sort of place. All the relevant details were provided in the form I originally submitted. Looks like a complaint is getting procedurally dismissed unless I carve time out of my day during those hours, wait 30 minutes, then hash out the details they've already been provided.
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