Need suggestions please
I have been doing vine since 9/23, had an Amazon acct since 2015. On 6/6/26 when I logged in I got a message my acct was temporarily locked. I then saw I had an email stating my acct was actually closed due to misuse of communications, BUT if this was an error i was to reply with details.
Since June 6 I have talked to customer service over 15 times. Each time being told ‘I promise you In 24 hours you’ll hear from our account specialists’. It never happened. I got spam emails which I reported. As of 6/24/26 my Amazon prime credit card no longer has an account attached to it so my benefits changed. I can’t use Alexa either.
Does anyone have a suggestion on how to reach vine customer service? I’d make a new account if I could be guaranteed I would still be a part of it. On CS rep gave me email addresses but my emails get returned saying they don’t accept emails, only replied to what they send.
I am going nuts. I just want Vine back. Sorry if too long, I wanted to explain everything. Trust me there’s so much more to this saga.