u/Turdburglar0223

My business is located in Florida, the tracking number that google has assigned us is an Alabama phone number. We have heard comments from multiple customers and can only imagine this has deterred some potential customers from calling since it the number makes us not look local.

I have spoken with the LSA customer service but they say they can't change it. I have thought about closing the account and starting over but anyone have advice?

I just started selling on eBay. Is it worth offering free shipping or should I just charge? Does it help get the sale or do people not care so much?