
Suffice to say i'll be chasing this feeling for the rest of my life (story in post)
FYI - if keys have been handed in and the outgoing report has been signed and given back, you can initiate the claim. They don't like when you do this, because then they have to appeal to NCAT if they want any of the bond. We actually did do the "final inspection", she just expected she could do another "final final" inspection after we gave the keys back.
Full Story:
In the context of this situation, it was my third rental and I wasn't intending to do this. It was a very uncomplicated tenancy but when we let them know we were not willing to sign another lease (they wanted a 60$ rent raise) the property manager got very nasty with us. She immediately scheduled an inspection and several open homes.
We always kept the place as immaculate as possible (i've always received my whole bond back) and during that next inspection she chastised me and my roommate for:
a) the tiny amount of mould in the bathroom (there when we moved in, fan was broken and they wouldn't fix it) ((i cleaned it anyway on the way out))
b) oven bulbs being out (like that when we moved in)
c) bird shit on the balcony (significantly less than when we moved in)
d) dishes in the sink (this one pissed me off, I was working nights at the time and it was just my early dinner from the night before)
e) clothes on my bed, clean btw (???)
Anyway, she was ... Not a very happy individual.
So we kept quiet, did what we were required to do and got out. We did an outgoing inspection with her colleague that she sent instead, because she was too lazy to come do it herself or something idk
Of course we got the whole bond back.
Morale of the story? Not really sure. But, stand up for yourself.