Getting refund when miss cancellation window
Hi,
I booked a motel on Expedia a few days ago for next Saturday and the cancellation window was yesterday at 6 pm. It was a hectic week and I forgot. I booked because I am attending a Heritage event nearby and am getting a drive back. It’s a 2 hour drive from Home. Called the motel to see if they would cancel the reservation and they said I had to ask Expedia. I called Expedia and they said it’s up to the property and the motel won’t cancel the reservation and will charge me.
Do I have any other options? Would my credit card company be able to help?
I usually book direct with motel or hotel and have never had an issue. The rate was $160 including taxes so it was a good deal. But now I regret booking through Expedia.
Edit: what is frustrating me is neither the motel nor Expedia is willing to budge and they are blaming it on each other instead. Just own up to it that you won’t make an exception.
Edit2: motel just called tonight and said if they can rebook my room to someone else for Sat they won’t charge me a cancellation fee. Keeping my fingers crossed!