I’ve tried all the tricks, and my cat won’t consistently use this litterbox
We used to have a litter robot litterbox, but after a few years the cycling stopped working. Partner bought the Puramax Pro 2 after reading reviews online, and so far it’s been the worst new litterbox introduction experience for my cat in 10 years. I no longer have the old litter robot box because my partner got rid of it because it was broken. I think not having that around was the start of our problems. Then partner also gave her new litter pellets instead of the clay clumping stuff she used to have. Since we got it about 3 weeks ago, she peed and pooped on the floor in front of the litterbox or peed on cushions/mats on the floor after holding her pee for a while. We have switched the new pellet litter out for her old brand, we’ve used attractant in it, we’ve put her poop in it when she goes on the floor. Over the last few days, we’ve also turned off the light, smell thing, and made the cleaning cycle wait 20 minutes. If she goes on the floor, or if she peeks her head in the box too many times without going, over the last few days we’ve been shutting her up in her litterbox room with food and water. Sometimes she’ll poop and pee in there when we do that, but she cries for hours on end when she’s shut up like that, so I don’t want to just leave her there either for days. She’s also a chunkier cat, but she can fit in the box. I do think it’s smaller than her previous one though, and she also use to have steps on her litter robot that she doesn’t have on the puramax. I don’t know if those might be contributing factors, but I wanted to add! I don’t think she has medical things going on causing this because it only started with the new litterbox
I don’t really know what else to do with her, and I would appreciate suggestions!