u/Unlucky_Trash_5793

▲ 2 r/UbisoftSupport+1 crossposts

"Access is temporarily restricted" on email change link

I lost access to my old email because it got deleted and asked Support to change it. They sent me a confirmation link, but every time I click it, I get an "Access is temporarily restricted" error.

I've already tried:

  • Different browsers (Edge, Chrome, Firefox, Opera, Ecosia, etc)
  • Incognito mode & clearing all cache/cookies
  • Doing it on my phone with mobile data and mobile hotspot via PC

Support is completely useless. They reply with an automated "our specialists are looking into this" and immediately close the ticket. If I open a new one, everything repeats.

Has anyone figured out a workaround for this broken link? Or a way to get a real human to just manually change the email? It really sucks

reddit.com
u/Unlucky_Trash_5793 — 8 days ago