Need insight for brand/barcode in beverages and marshmallows
Hello,
This might be long so sorry in advance but I need insights please,
We started selling imported soda, energy drink and marshmallows in the US all branded
I work as a data entry and was assigned to add the product data on Amazon, and I am stuck since months, I already read the guidelines and seller uni, and forum and submitted a support case for the barcode issue showing screenshot from gs1 and manufacturer site and my actual product image with barcode visible so I did what I could in research...
The account creator said that he submitted all data and we don't need category approval
I checked this claim by submitting a generic listing without brand and barcodes and energy drink I also skipped prices and quantities as it was to check, and an inactive listing was created with a product page (the fix in the inventory was "add offer"
After that I tried adding the actual products I was faced with brand blocker, I added correct brand name but I was blocked with request approval and name policies, for example my brand is Y, Amazon gave me a list of select which Y brand none of them are mine, the option was "regestire brand"
Then I was blocked with barcode issue
All my barcodes are GS1 us active global barcodes the errors are 8572 and 8566 and even error 8541 that matches Asin from Amazon GB and IT and AU (different marketplaces) and none of the ASIN were active or found on Google search or Amazon us (in site and central seller) search
Have anyone encountered this? I reported this to the company and we are trying to register the brands we are also reviewing the bracodes to check data but will this help fixing the issue or is brand registration and gs1 review the right path here?
If you take the time to read this thanks and if you have any insights or help it would be very very much appreciated
Thanks