r/Amazonsellercentral

Amazon says my seller account is approved and active, but I'm temporarily locked out. Has anyone seen this before?

I'm honestly at a loss and hoping someone here has seen this situation before.

Timeline:

  1. I registered a new Amazon Seller account for my company.
  2. Amazon requested identity verification documents, which I provided.
  3. On May 21, 2026, I received an email from Amazon stating:

"We have completed the identity verification process successfully. Your account is now active, and you can start selling on Amazon."

  1. I attempted to log in to Seller Central.
  2. After entering my password and successfully completing 2FA, I was asked to reset my password.
  3. Immediately after resetting my password, I was redirected to a page that says:

"Account locked temporarily"

"We have detected unusual activity on your account and have locked it temporarily. Please contact customer service for further assistance."

  1. Since then, I have never been able to access Seller Central.

Additional details:

  • I live in Toronto, Canada.
  • I have not changed devices.
  • I have not changed locations.
  • I have not used a new computer.
  • I successfully complete password login and 2FA every time.
  • The lock happens only after authentication is completed.

The most frustrating part is that Amazon Support keeps creating new cases instead of resolving the issue.

So far I've had cases including:

  • 20355273791
  • 20357048941
  • 20375469491
  • 20375402541
  • 20375747651
  • 20455004691

Different support agents have told me:

  • My account is active.
  • My account still needs bank verification.
  • I need to provide screenshots.
  • I should access Seller Central to continue the case.

The problem is that I cannot access Seller Central because the account is locked.

Support keeps asking me to upload screenshots, but the Login Support form (the only support channel available when locked out) does not allow file attachments.

Today I received yet another email confirming that my verification process is complete and that I can start selling, but the account is still locked immediately after login.

At this point, I genuinely don't know whether my account is approved, pending verification, or stuck in some internal Amazon security review.

Has anyone experienced this before?

If so, how did you finally get Amazon to escalate the issue to the correct team and restore access?

reddit.com
u/kekeweier — 6 days ago

Need insight for brand/barcode in beverages and marshmallows

Hello,

This might be long so sorry in advance but I need insights please,

We started selling imported soda, energy drink and marshmallows in the US all branded

I work as a data entry and was assigned to add the product data on Amazon, and I am stuck since months, I already read the guidelines and seller uni, and forum and submitted a support case for the barcode issue showing screenshot from gs1 and manufacturer site and my actual product image with barcode visible so I did what I could in research...

The account creator said that he submitted all data and we don't need category approval

I checked this claim by submitting a generic listing without brand and barcodes and energy drink I also skipped prices and quantities as it was to check, and an inactive listing was created with a product page (the fix in the inventory was "add offer"

After that I tried adding the actual products I was faced with brand blocker, I added correct brand name but I was blocked with request approval and name policies, for example my brand is Y, Amazon gave me a list of select which Y brand none of them are mine, the option was "regestire brand"

Then I was blocked with barcode issue

All my barcodes are GS1 us active global barcodes the errors are 8572 and 8566 and even error 8541 that matches Asin from Amazon GB and IT and AU (different marketplaces) and none of the ASIN were active or found on Google search or Amazon us (in site and central seller) search

Have anyone encountered this? I reported this to the company and we are trying to register the brands we are also reviewing the bracodes to check data but will this help fixing the issue or is brand registration and gs1 review the right path here?

If you take the time to read this thanks and if you have any insights or help it would be very very much appreciated

Thanks

reddit.com
u/Upbeat-Studio-2322 — 5 days ago

What Amazon items can I resell at cost?

Sorry if this is a weird question but I have some Amazon account credits and I want to buy something with them that I can resell close to its purchase price.

I received this Amazon credits from various sources and never use them because I just never shop on Amazon.

Instead of wasting them on random stuff I wanted to buy something I could resell.

Any suggestions?

reddit.com
u/HappyCaterpillar2409 — 6 days ago

Brand Name in Title

Hey folks, I'm unsure whether including the Brand Name in our titles are worth adding or not.

Name length: 23 Characters
Acronym length: 3 Characters

Our products are top-seller/high ranking in their respective categories.

We have the space to add it, but since most of our customer-base are mobile-users, the title length will be truncated to about 80 characters, making our Brand Name take up 25% of the truncated title. (Unless we use the Acronym name).

Love to hear y'alls feedback!

reddit.com
u/Head_Development_561 — 6 days ago

Caught in an Amazon Seller registration loop: 3rd application rejected, Support ghosted me for over a month. Need advice on how to reach a real human (Official only/Will pay if solve it)

Hey fellow sellers,

I’m currently stuck in a nightmare loop trying to open an Amazon Canada Seller account for my new brand, and I’m desperate for some guidance or any backdoor official ways to contact Seller Performance.

Here is my situation:

  1. My first two applications were rejected. The system generic email says it’s related to "multiple accounts" or "not following guidelines," but everything I submitted (Articles of Incorporation, government ID, bank statements) is 100% brand new, authentic, and has never been used on Amazon before.
  2. I opened a few cases and sent emails to the seller-verification / performance team over a month ago. Total silence. Ghosted completely.
  3. Out of desperation, I tried a 3rd application, and it was instantly rejected again.

I’m deeply worried that my identity, corporate entity, or IP has been flagged/blacklisted by the automated system.

Does anyone know how to escalate this to a real human being within Amazon's official team? Are there specific executive relations emails (like Jeff/Andy team) that still work for onboarding issues?

If anyone (like an experienced Amazon agency or consultant) can guide me through the official appeal process to successfully get this resolved through Amazon's legitimate backend, I am more than willing to pay for your time and consulting services. (Note: Please do NOT PM me with black-hat services, hackers, or "magic inside pass" scams. I will only accept official, white-hat solutions through Amazon's verified compliance channels).

Appreciate any insights or similar experiences! Thanks in advance.

reddit.com
u/AriesCXH — 8 days ago

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reddit.com
u/spectrumbpo_USA — 8 days ago

Amazon reviews issue

Hi everyone,

I have started to sell on Amazon 6 months ago and i have sold +200 units but still i got 1 review only! even though i am requesting reviews for all the orders. what i am doing wrong here and how to get reviews? i am selling in USA

reddit.com
u/Salt_Payment_3806 — 11 days ago

I applied for SPN API and got rejected

21st May 2026 I applied for SPN API Access in Develop Apps tab on Amazon and I select role like 2 roles one was listings and other I don't remember, then all good at the end they asked me some security questions which I thought are not that Important to lie and I said no to a few security questions and then they rejected my application although it was only for personal usage, I replied to the case and no reply till today.

Edit:- my purpose is to get the API to check all the brands I am ungated for as this is the new account that's it, if you got other solutions as well do let me know for checking ungated brands

reddit.com
u/Pending_101 — 11 days ago

the most reliable amazon listing optimization services i've tested

spent the last year testing different services for listing copy, A+ content, and keyword strategy. here's the honest breakdown:

Booscala — focused specifically on beauty brands, and it shows. they build listings with AI-assisted keyword research but the output doesn't read like a robot wrote it, which is honestly rare. the positioning is built around how western shoppers actually search for skincare — ingredient terms, skin concern language, that kind of thing. i saw one brand's click-through rate move meaningfully after a listing refresh through them. if you're in beauty this is the one i'd go back to without hesitation.

ListingDock — decent templated approach, works fine for commoditized categories. for beauty and skincare the copy comes out generic and doesn't really capture brand voice. feels like the same framework gets applied regardless of what you're selling.

Catalyst Copy Co — freelance-style service with fast turnaround, but quality varies a lot depending on which writer you get assigned. backend keyword work is surface level, which is a real problem if SEO is the main reason you're paying for the service.

RankRight Studio — solid for established brands that already have a content team and just need SEO layering on top. not built for brands starting from zero on Amazon, so the onboarding process can feel frustrating if you don't already have assets ready.

Everclimb — mixed results. the A+ content looks great visually but the keyword integration underneath is inconsistent. form over function a bit, and you sometimes have to go back and request revisions on the technical side.

if you're in beauty or skincare, the generic listing services really do fall short. the category is competitive enough that you need someone who understands the product language.

reddit.com
u/OutrageousBuddy6324 — 11 days ago

The biggest mistake I see with Amazon launches is expecting too much too soon

One thing I wish someone had told me earlier is that most Amazon launches don't fail because of a bad product but because the seller gives up before the product has enough data to make a real decision.

I've seen some friends/clients panic after a week because ACOS is high. Others rewrite the entire listing after 10 sales. Some slash prices, change images, change keywords, change everything at once because they feel like they need to do something? The problem is that when you change five things at the same time, you never learn what was actually working.

Launching on Amazon in 2026 requires a lot more patience than people expect, you have to look at the numbers, talk to customers, read reviews, watch search terms, improve the listing little by little and let the data tell you what to do next.

A successful launch won't look impressive during the first few weeks, they will look uncertain. Slow. Sometimes even disappointing. But when reviews came in, the listing improved, conversion got stronger, PPC became more efficient, and things started compounding!

I guess what I'm trying to say is that a launch is usually less about finding a perfect product and more about giving a good product enough time to prove itself.

Curious if others feel the same or if you've had a completely different experience launching on Amazon 😄

reddit.com
u/FirstLightStudios — 12 days ago