DO NOT use Current for Major Purchases, They do not follow Regulation E
I purchased a DJI Mini 5 Pro Drone and i was sent a knock off version. I returned the item back received the refund acknowledgment and 3 weeks later the credit hasn’t arrived. With this information i opened a dispute with Current under the category for refund/credit not received. they asked for documentation and i provided them up to 6 proving my case. Withim 5 minutes of them receiving it they denied my case because it was under the “wrong category” they then filed it under the “correct category” and an investigation will take 45 days to complete. I asked support what is the correct category for the dispute and they are not providing me this information, i also asked for the documentation the team used to come up with that conclusion and again they are not providing it. Current is using false tactics to purposely avoid following regulation E. Do not make the same mistake i did and trust Current to have your back for purchases. I filed a case with the CFPB. awaiting results.