Customer Freaking Service
14:32 07/01/2026 - I’m mad as hell right now. I had a customer call in freaking out screaming at us that he calls us earlier and he said he placed an order but apparently he got a thank you email even after he got another email saying please confirm your account and he didn’t see an order was placed, and when we looked at stuff, we couldn’t find an order was placed, and I even looked through like three different accounts. I couldn’t find an order so I looked through his car and it looks like oh his items were actually in his cart so that solves that mystery and then I’m walking the customer through hey, your items are at your car. I don’t know what’s wrong with the system. I just work here my guy I’m trying to help you out. We found your items and then he just goes on and on saying it’s me I gave him a thank you email. I’m the one that didn’t do something correctly with the website. I’m the one that messed up the website it’s my website and I’m like my guy I’m trying to be respectful. I’m trying to be professional but I’m gonna tell it to you like this. I just work here. I am not in charge of the website so I’m sorry that you’re dealing with this, but I’m not the one that did this and then he blows up at me a second time because he’s like well they’re supposed to be the special pricing on this one item, blah blah blah, and I’m like OK let me look at the item and without telling the customer I looked through the old pricing history and yeah, I found the correct pricing so I’m like OK to blowups I get it. He’s frustrated. I would be mad too see I wouldn’t be mad yelling at somebody. I’d be mad and I’d sit down and I’d say oh I got an email stating to authorize and verify my account I didn’t get a confirmation email so something tells me oh maybe the confirmation didn’t go through but I still need verify my account no no no well this Customer did is just call me up and start yelling at me so that’s the second blew up by the third blowup and he’s blowing up because he the one product went out of stock is not being in stock till August. That means the free shipping on $100+ dollars of in stock product is no longer the case. I would have waived the $16 shipping if you were fucking polite. Like I said, I’d be angry too; I’d just be more respectful. 3 blowup was that and he’s like why you have to pay XYZ in this part should be in stock on my service out stock and then by that time I’m like you know what no I helped you out and I stuck around for your madness, even though I told you to stop it and I’m sorry you’re feeling that way, but that does not give you right to talk to me like that even after I’ve been trying to help you so at that point he blew up on me three×3rd times a charm three strikes in you’re out. I hung up on Customer and I’m just waiting for whatever reprimand from my bosses because I am ticked off.