u/Used-Temperature7391

I have a lot of CPC / Testing document submissions getting rejected with this completely unhelpful message:

"Your CPC and/or test report is incorrect or missing information required by the Consumer Product Safety Commission. Please upload the correct documents."

I thought it might be because some of them were more than 1 year old, but even the ones done within the past 12 months are getting rejected. They are from accredited labs, don't have any problem with them being accepted on Amazon either.

Ideas?