u/Valuable-Aerie-8281

i want to ask somthing if anyone can help with an answer im as seller on g2g , If a buyer places an order and the order status becomes “To Deliver,” but unfortunately I  realize that my current stock is not enough to complete the delivery, can I ask the buyer to cancel the order due to insufficient stock? And if the buyer refuses to cancel and still wants the order, but I am still unable to deliver it because of insufficient stock, what would be the proper procedure to take in this situation?

I wanted to ask about something if anyone can help. I’m currently a seller on G2G, and it says that I lost Seller Protection for this month Not Eligible . If a buyer opens a dispute, makes a chargeback, or uses any method to get their money back after they already received the full order from me, would I as a seller still be protected if I provide a full delivery proof video? Or would the video not help me in this case unless I regain Seller Protection first?