u/Various-Abroad8781

After being a loyal costumer for the past 6 years, no more. Costumer support, actually the lack of costumer support is awful. Instead of making expensive ads flying around with helicopters and dropping phones from different places Mous should just invest in costumer service. 9 days to get a not acceptable response, second response came 5 days after. First I was offered store credit, I refused, than I was offered to get a refund of the shipping fee, which is even LESS than the store credit offered first... What a shame, becuase it might still be the best phone case.