Refusal of service
So at what point can we refuse service to someone and ask them To leave? Some retard comes in the store screaming "where are the phone mounts?" The cashier can't understand what he's asking for because he's yelling. She asks him what he's looking for and he responds "I'm not playing these fucking games where are the phone mounts?" Im behind the photo counter and hear this being screamed. I couldn't understand him either. I heard pho mau, I'm trying to figure out what this idiot is looking for. Again at the top of his lungs" phone mounts, phone mounts" the cashier points him towards the electronics wall and he's still screaming" I'm not dealing with any doppelganger bulshit" no idea what that means "its called side effects " he gets to electronics wall and continues to scream so i approach him and point to the one phone mount we have in stock. Im have about 5 inches and at least 100lbs on him so now his manners come out. He asks if we have one that goes around your neck I say no. So he says thanks and starts to leave " I like this guy, straight to the point no bullshit"
Afterwards I'm telling the sm what happened and asking when we can refuse service and ask someone to leave. She's spineless and starts suggesting that would have made it worse. So I have to keep asking "ok but for those of us on the floor who actually have to deal with this crap, when can we refuse service and ask someone to leave?"
Suggesting we should just put up with abuse like that is horse shit I'm not paid enough to put up with this kinda crap. So again I ask when can we refuse service and ask someone to leave?