u/Vegetable-Theory-930

mobile service issues with iphone 16 (base)

Hello,

I wanted to share my experience with my iPhone 16 (USA) model. I have this phone since November of 2024 and for around 1.5 years I have not had any problems, but until like 3 months ago, I started having issues with the phone's cellular service connection.

Whenever I am using mobile data, it does not matter if I am in a bigger city, in a smaller city, in the forest or in the open, I tend to lose mobile service connection completely. What I have noticed it happens when an app is constantly using internet/GPS service. I can download something from the app store and the connection would 60% of the time just disappear. I could be driving with the app Waze open and the service would disappear. There are many other instances where my service would just disappear.

This happens even where the mobile service coverage is great.

Things that I have done to try tackling this issue:

- Reseting the network settings
- Completely switching the carrier
- Changing into another eSIM (I only have eSIM because I have a USA model in Europe)
- Updating my iOS version

The thing I am doing in near future is bringing the phone to a board-level specialist that could make a diagnosis on the phone and maybe find out the issue behind all of this. What I know it maybe the antenna or the modem issue.

The reason I made this post is to maybe find someone who also has these issues and maybe even has solutions. Thank you for reading and I hope to get some answers!

FYI - my country has great mobile service coverage and friends around me do not experience these issues as I do.

reddit.com