u/VegetableCampaign433

Hi guys, can anyone advise me on what might be going on here? I’ve applied for several retail positions but can’t seem to get past the assessment stage.
I’m confident that I completed the tests correctly. I have a degree in commerce, previous retail experience, and plenty of additional experience in administration and accounting.
Why am I not getting through this stage? It doesn’t make much sense to me. Could I be considered overqualified?