Need help redeeming free pack
Hey guys
I’ve gotten two push notifications now on my iPhone saying I have a free basic Pokemon pack to redeem.
Both times after having clicked the notification, the app opens but nowhere does it say anything about opening a free pack. I’ve looked seemingly everywhere.
I even went as far as accidentally purchasing a basic pack, thinking that the purchase button would have been the solution to finding where to redeem this free pack they keep mentioning.
Support is absolutely no help (the AI doesn’t have options for redeeming free packs etc), and the support email won’t get back to me.
What am I missing? The notifications say the pack is going to expire soon and I don’t want to miss it.
Thanks!