u/VeronicaSchultz

Does anyone have experience with a warranty replacement after they stopped selling the earbuds? I'm nervous to send them in because I don't trust they actually have a replacement. My left bud is defective, but they want me to send it in first and leave me without buds for almost a month. I bought them right at end when I found out they were discontinuing buds.

I'm betting they either a.) Refuse the warranty or b.) Refund me because they don't have more...both of which suck. I'd rather just keep the one working bud in lieu of those options I guess.

I've used Jabra (edited for clarity) buds exclusively for past 10 years and would like to think the company is going to act honourably at this point but...any insights?