r/Jabra

Jabra Elite 10 Gen 2 Earbuds refusing to connect even after factory reset

My elite gen 2 earbuds started having this issue with my phone where one earbud would connect but not the other. After trying to get it back I tried factory resetting them (yes I waited until the led light went purple). When I take them out of the case I deleted my phones Bluetooth info for them. Now they cannot reconnect. They won’t enter the pairing phase no matter what I do. Now they just cycle independently between ANC and Hear through not communicating with each other and the sound+ app can’t recognize them and neither can my phones Bluetooth. They are refusing to enter pairing mode no matter what I do

u/Metalheart1205 — 12 days ago

▲ 2 r/Jabra

Please help with this issue it is driving me CRAZY!!!

When I am using the Jabra Evolve 65 headset, the headset mutes games/apps I am using for example...

Lets say I just hopped onto a Discord call with my buddy, and I also want to play [For this example I am going to use Roblox] it mutes Roblox's audio when I am using the output option Jabra Evolve 65 Stereo and only works if I'm using the Jabra Evolve 65 Hands-Free AG Audio option which is really bad sound quality.

Can someone please help me fix this? And if you want to ask me any questions, feel free to ask away.

reddit.com

u/Inside-Swimmer4717 — 11 days ago