DesignStudio (MotionVFX) license not verifying in Final Cut Pro — support not responding
Hey everyone,
I purchased a 1-year license for DesignStudio (MotionVFX plugin for Final Cut Pro) and it was working fine, but now I'm getting this error every time I open FCP:
"Unfortunately, we cannot verify DesignStudio license. Buy one and then restart Final Cut Pro. If the problem still exists, reinstall the pack."
The license shows as active in mLibrary, so it's not an expiration issue. I've tried:
- Deactivating/reactivating the license in mLibrary
- Restarting my Mac
- Reinstalling the pack
- Checking Gatekeeper/Privacy settings in case macOS was blocking something
Nothing has fixed it so far. I reached out to MotionVFX support through their chat (mvfx.com/chat) a while ago and haven't gotten a response yet.
Has anyone else run into this? Did you find a fix, or a faster way to get support to actually respond? Any help would be appreciated.
Thanks!