u/Vivid-Education-9375

Only 2 successful videos in 2 days. Everything else is "Oops, this one's on us" (Please don't delete this)

Ever since I subscribed, I only had a few days where everything worked normally. After that, it started throttling. Sometimes it would take 4 hours to generate a 15-second video. Other times, it felt like I was getting the lite version of Seedance. Then the "Oops, this one's on us" errors started appearing. I'd wait hours for a generation, only for it to fail.

Then this happened. For the past two days, I've only been able to make 2 videos. Every other result is the same "Oops" error.

Before anyone says it's my prompt, I've tried changing the prompts. I've changed just a few words. I've rewritten them completely. I've changed the images. I've tried different images. I've tried different combinations. Same result every single time. "Oops, this one's on us."

You don't understand. My time is worth more than the subscription. Your AI customer support isn't supporting much. Where is customer service? Why is every generation glitching? Who's giving me back the time I've wasted on your platform?

What's the compensation here???????

And please be fair and leave this post up. I've seen too many critical posts disappear, and paying customers should be allowed to discuss their experience openly, especially when they're trying to get answers.

reddit.com
u/Vivid-Education-9375 — 10 days ago