help with printers and domains
hi! i'm kinda new with AD, so i'm kinda lost on which may be the issue, so maybe you may be able to at least guide me to the correct side.
we have 3 domains in the company, as they are different business (idk when i got here we had3 domains already). i'll focus on 2, News and Health. i have users in all domains, and we register the pcs depending on the domain they are meant to work. some users that need to interact with other domain have users in both or more too.
so, the thing is that users from Health domain want to use printers in the News domain. both domains can communicate for what i can see, and i went to print management, added the users from Health domain to the group that is allowed to use that printer, and i thought it was okay. i tested it with my Health domain user in a pc registered in the News domain, and it worked.
but now, i tried with the users with a both user and computer in the health domain, and i get an error saying that a directive in the pc doesnt allow to connect to the printer. but what i dont understand, its that me, with both News user and computer, i can print just fine in Health printers. i checked the security tab on the Health printers and they have "everyone" as allowed to print, but that shouldnt matter if i add users to the group that i already configured on the News printer.
So, idk what this directive is, sadly it isnt descriptive like "this directive is blocking you". which may be the issue? i think it may be something with the pcs configured in the Health domain, but i couldnt find anything wrong, as users from Health domain can print in News computers.
maybe my explanation is a mess, so if you dont understand something i'll try to make it clearer xD thanks in advance