u/Waste_Plane_2021

Hi all,

Cuckoo Openreach customer, but can’t find a sub for Cuckoo.

The left hand cable wasn’t installed into the brackets to be flush with the wall and has ended up loose in the hedge, which has since been cut into when trimming said hedge so no internet.

What sort of fix are we looking at, is it a simple case of removing the cable from here and the internal box and replacing? Or something more drastic

Cuckoo supposed to be organising an engineer call to arrange a date but nothing all day, they used to be brilliant.