
Bought Puma LaFrance Wolf shoes on Depop and received lotion instead
I honestly can’t believe this happened.
I bought a pair of Puma LaFrance Wolf shoes on Depop. When the package arrived, I picked it up from the post office and opened it immediately after getting to my car. Instead of the shoes, there was a bottle of lotion inside the box.
I took photos right away while I was still parked outside the post office so I’d have proof that I didn’t switch anything. I also kept the box, packing paper, shipping label, and the lotion, and I opened a dispute with Depop requesting a full refund.
Has anyone else had this happen? Did Depop refund you, and how long did the process take? Any advice on what else I should do to strengthen my case would be appreciated.