u/Western-Crow-6607

▲ 5 r/Ebay

Seller claimed they didn't get paid & then cancelled my order?

I ordered a DS game on ebay & received it last week. The seller messaged me through ebay to double-check it had been delivered, and I confirmed that it had, at which point they requested I leave feedback so they could get paid. The next day, they texted my phone number, again stating they wouldn't receive the money until I left feedback.

Then yesterday, I get an email for a seller-requested cancellation, with the reason being "Buyer asked to cancel the item(s) in this order" (which, obviously, I did not. Following this I received another ebay message from them: "unfortunately i had to refund you inorder to get my account back as they shut my account down while they were waiting for the feedback, if you can pay me back one day it would be nice"

I am admittedly not overly familiar with ebay's policies, but this all seems deeply strange, and, if true, an issue between the seller & ebay, not including me at all. Naturally I don't want to go off-platform to pay this person or anything, but I'm just wondering if I made a mistake somewhere in this process and how I should proceed? ebay's automated chat just kind of sent me in circles so I figured I'd ask here:)

reddit.com
u/Western-Crow-6607 — 1 day ago