▲ 6 r/servicenow
Flows- Set RITM state from Tasks' state(s)
So what is the proper way in a flow to update the state of the RITM to match the Task(s) state? ie a flow has a few conditionals that lead to a Task and the flow waits for its state. Task is closed incomplete or whatever and i want to update the RITM accordingly. Is there a business rule (script id guess) that will do this update? Or some other mechanism?
u/WhatTheTec — 5 days ago