u/Which_Routine

Edit: the fact that this post and my replies are getting downvoted like crazy tells you everything you need to know about the people obsessed with high glucose critical alerts for no articulable reason. Why does the fact that MANY (dare I say the majority?) people don’t like the constant interruptions bother “you”?! Thank you to all the adults here who are expressing the same sentiments I describe below.

Edit 2: for all the trolls (not sure if that’s even the right description for you people): the ratio of downvotes to upvotes HEAVILY favors UPVOTES. when I said that the post and my replies are getting “downvoted like crazy” I meant that a small number of people are crazily following me around posts and comments to downvote because… it bothers them that there are people who don’t like Critical Alerts for high glucose?!

Unfortunately, I’ve spoken with hundreds of individuals who are faced with the choice of being harassed by the Dexcom app all day or turning off alerts entirely and suffering with bad glucose because they couldn’t handle the constant Critical Alerts for slightly out of range glucose. They just want to be reminded about their current glucose with a regular/subtle notification (as was the case up until 4-5 months ago.)

Before anyone responds that it’s a necessary medical alert - no it’s not. I want to receive subtle reminders every 5 min about where my glucose is holding. I don’t want or need to receive what Apple defines as “critical alerts for medical or security emergencies” because my glucose is at 170 mg/dL.

Raising the alert threshold or turning off alerts entirely is obviously (or not so obviously because I’ve seen this suggested a million times before) not an option either because then you’re not receiving ANY alerts for glucose at 170 mg/dL or whichever threshold you prefer.

I have no problem with people who like receiving every notification as a Critical Alert but just because YOU like it, that doesn’t make it right or necessary. It’s also so wrong to belittle what is clearly a serious issue because it doesn’t affect you.

With regard to Urgent Low or Urgent Low Soon or even standard Low alerts - by all means! Enable Critical Alerts.

The solution is very simple: include a “Critical Alert” toggle within each alert type (High, Low, etc.) that can be enabled based on each users preference.

It’s been over a month since Dexcom released an update (downgrade) that makes ALL alerts come through as critical alerts. On an iPhone this stops everything and won’t go away until being manually dismissed.

Critical Alerts used to be limited to lows and sensor failure. Now they’re going off all day!!

Enough is enough! I’ve seen an insane amount of people complaining about this. I’m personally losing my mind and I like to consider myself a calm and regulated individual.

This is actually dangerous because people are turning off alerts all together.

Fix this - YESTERDAY!!!