I have sent a respectful request to the support team
Below is what i wrote in the paragraph section to the support team. I tried to stay as non- hostile as possible, in hopes of change for the better. The screenshot is what I attached as well.
I have decided to give feedback through this, because I hope it will cause good things to happen.
I have a few big issues with the app. However I will explain them as friendly as I can.
The app is overloaded with ads to the point of being very intrusive. Some dont even load right and cause the app to crash. I understand that ads are required to fund the app, but the pop-up ones in the chats and above the chats interject into any momentum of a story.
The chat models were good. They needed improvement, not removal. Soft launch, Roar or even Nyan were more interactive and dynamic than pipsqueak or pipsqueak-Yap. I personally loved soft launch and I am quite disappointed that the bots which I've had for a while with the older chat models got bland, and quite frankly, ruined by the new chat models.
This is a more personal point, but the character.ai used to the a CHATTING app/website. The new features, if they work at all (I am not using the other features), just prevent the chatting aspect from evolving into something better.
Let this be something to agitate you to change for the better. The rating in the Google play store are at 1.4 stars. I am not sure when Google decides the app is too bad and takes it down from the play store, but I want to prevent it.
Thank you for reading all this.