u/WoWsMaster

Hello all, I got tickets from Rome to Dallas Tx with a layover in Madrid.
Rome > Madrid > Dallas.
I booked with Avios first/business class.
They just changed my return flight to a whole day earlier with no explanation given on why.
I already called multiple times to their customer service and they give me the run around and also said I had a case open and a supervisor would call back. It’s been 2 weeks since that was supposed to happen.
I lost $300+ USD from hotel booking because we are flying out a day earlier. I booked with Amex platinum which was used to pay the taxes and fees.

What are my options on compensation?

Thank you.