TJ Maxx Funny Returns
Some items people want to return is ridiculous. I want to hear your guys stories!
I'll go first:
* Switched a $89.99 ticket on a FREE Victoria Secret swag bag. We don't even sell Victoria Secret.
* Box with the words "2012 Bride" on it, it was clear and had yellowing all around, yuck. Switched tag on it for $34.99.
* Opened, used, $79.99 face cream with no receipt and no box. This customer threw a whole fit and said why can't I return it. I said cause I don't have any information for it! No tag+ No receipt= No return. She then said Sephora does it. Well, Sephora has a database and knows exactly what item it is and if they carry it. This is Tj Maxx. We do not have inventory and can't look up products like Sephora can. (I only knew it was 79.99 because I've seen it before).
* Target branded clothing with runway/ Dept 7 on it.
* Ross tag for $19.99 was still attached to a dress shirt that had a switched tag for $49.99...