

I think some people love the idea of Jax, not actually Jax.
After the new Jax Merch Video, people began reposting clips of it saying: "Jax when he's not written by Goosework" and it literally shows nearly the entire video. We all know the merch video is quite cute and Jax is happier and excited to show her minis.
Then it hit me. It reminded me that after Ep. 2 of TADC was out people were complaining Jax was mean and "out of character".
Some fans have always not actually like her as herself, they only like her when she's the basic: "I'm mean on the outside but really a big softie in the inside" which, to an extent, Jax kind of is. But people really want her to be the playful bad boy/girl archetype, not herself. I am even mad when people hate on him being trans when it was obvious (and confirmed) she was closeted transwoman.
Thats really how feel, I love Jax. I love her/him for her flaws and see her as a cautionary tale of what happens when you don't accept yourself and you push others away due to your insecurities and trauma.
Edit: I didn't have any problems with the merch ad! Its very cute and wholesome. But, I had a problem with people basically saying that Jax would've been better written if he was nice and not how Gooseworx wrote him.