u/WranglerTop5624

I’m starting to question whether our weekly 1 on 1s are actually enough to improve close rates.We usually go over numbers talk about deals that went well or badly and discuss what the rep thinks happened. The problem is it still feels like we’re coaching based on memory. By the time the meeting comes around a lot of the small details from the actual customer conversations are already gone. I also think that we spend a lot of time talking about the result instead of what caused it, we know a deal didn’t close but we don’t always know if the rep missed a discovery question handled an objection badly or just never asked for the sale, would love to heart any suggestions you guys have.