Image 1 — Shoutout to the amazing team at the Salt Lake City SC!
Image 2 — Shoutout to the amazing team at the Salt Lake City SC!
▲ 79 r/Rivian

Shoutout to the amazing team at the Salt Lake City SC!

For about a week now, my 2026 R1T Dual Max was having front sensor issues. Sometimes they were fine on an hour long drive, sometimes they turned off after two minutes and never came back on. This seemingly made it impossible to change the ride height, completely disabled autonomy, and lit my dashboard up with warning lights.

Then, yesterday, a “service air suspension” warning appeared. I had scheduled a repair for July 27th–the earliest appointment I could get, but the service air suspension warning really worried me, as my partner and I are slated to hit the road today for a Yellowstone road trip.

I decided to head over to the SC to see if they could at least tell me I could limp it up to Yellowstone like this. When I got there, they were amazing. Danielle took the time–right as her lunch arrived, mind you–to check me in early and have a tech look at the truck even though I was WAY before my appointment. After ten or so minutes, she came out and said, “you have suspension codes, and I want you to be safe on your trip–let’s get you in a loaner.” Not 15 minutes later, I was driving away in a 2022 Launch Green Quad R1T, ready for my trip.

Even better: less than two hours later, Danielle called me while I was at my home office, “Hey, Alec–we got that all fixed for you!” Turns out an air line was pinched, causing the air suspension to fail at auto-leveling, which was causing all of the front sensor issues. The SLC Service Center team diagnosed and repaired the issue in less than three hours, the day before my road trip, with no appointment. It sounded like just before me, they also saved someone who was actively ON a road trip and far from home.

Feeling very lucky to have such an amazing team at this SC, and grateful for Rivian in general. I hear and read plenty about poor service experiences, but mine have been nothing short of amazing every time! Thanks, Danielle!!

PS: got to sit in the R2 while I was waiting around, in between scheduled test drives. VERY excited to get one of these in the driveway in October 🙌🏼

u/Wut_fuk — 3 months ago
▲ 116 r/RivianCamping+2 crossposts

TRIP REPORT 07/03/26-07/05/26 – High Uintas – 242 Miles Round Trip

Day One:

Charged up at the Park City RAN chargers, snagging a breakfast bagel and coffee from Wasatch Bagel and Grill before setting off with the group. Delicious bagels–if you haven't tried them, I highly recommend!

We set off around 8:30 am after charging to 100%. I wasn't certain what the efficiency would look like once we left pavement–every route planner seemed to have a different idea (more on this later), but I figured based on general consensus, that we would be to camp with roughly 50% charge–good enough for me, as I knew I use about 3% per day keeping the ICECO running, and I had a contingency of stopping at the Blink in Roosevelt if we got back to pavement and couldn't make it back to PC.

Hit the dirt road at 80% and aired down to ~36 PSI for the rocky road to come. Five hours, many beautiful vistas, and only a few sketchy sections later, and we made it to camp with 47%–almost spot on to the percentage that ABRP expected, but the time estimate from ABRP was longer than it should've been by about an hour. I assumed ABRP was grossly overestimating the time it would take on the dirt road section, but it's almost as if it knew that we'd be averaging 3mph on the way up for roughy 13 miles... hello <.5mi/kwh.

This was the first "real" off roading I'd done in the R1T. For context, I come from a past life of a 2002 Jeep XJ, a 2014 F150 EcoBoost, and most recently a 2025 Toyota Tundra. All of my previous vehicles had 33"+ tires and lifts. The R1T executed flawlessly. I was astonished at the ride quality, the way it handled the weight, and the ground clearance. I was with a friend in a bare bones 2025 Nissan Frontier Pro-4X, and there were sections he struggled that I had absolutely no problems with (mostly due to ground clearance–lots of big rocks, a few gnarly washes through the road, etc.)

Day Two

Not much to report here, other than a RTT with the camping leveling function of the R1T is the most wonderful thing I've experienced in overlanding. I've done a fair bit of truck camping all over the Western US (over 700 nights total), and this feature has made it so easy–pull up to camp, find a spot with a nice view, press two buttons and you have a level truck. No stacking rocks, no bringing wedges, just set and forget. As expected, we lost a couple of percent by running the ICECO 40L on 12V in eco mode. No biggie.

Day Three

The way out was just the way in–but reversed. The difference was in the efficiency on the way down. I averaged over 10mi/kwh on the way out, thanks to the drop from 11k ft to 7k ft. Even at a crawl, I was still able to regenerate a decent amount of power. I didn't touch the brakes once on the way down, just one pedal and high regen setting. Got back to pavement at 42%. ~30% used on the way up, ~%8 on the way down. Pretty crazy! Was able to make it back to the PC RAN chargers with 17% left in reserve. Stoked on such an incredible adventure experience with the R1T, and excited that we've built even more confidence in pushing this rig further!

Unfortunately, our friend popped a tire on the Pro-4X on the way down. I was surprised that the Scorpions seemed to do completely fine, even through some pretty gnarly sections of road–this was one of my primary concerns given feedback circling around Rivian forums and the subreddit.

Overall, I am happier now than on the day I took delivery of my Rivian. That says it all–for me, that's when a vehicle has earned it's place in the garage!

u/Wut_fuk — 3 months ago