u/Yippee_Kai_Yay

So I was super excited to see that the four lines I was porting from T-Mobile for iPhones were readily available for pick up at a local store of mine in Stockton. I thought to myself great I'll place my order now. It said pick up should take 2 to 4 hours and I can swing by that same evening and pick them up. It's now been 48 hours and nobody seems to know what's going on. I called Verizon and they said oh sorry there was a security hold but we cleared it - that was early morning yesterday. Here I am still waiting. Any thoughts on who can actually help me? Should I just swing by the store?