Has anyone else bought a perpetual license of Adobe Acrobat Pro 2020 for Mac and is now affected by the end of Rosetta?
I purchased Adobe Acrobat Pro 2020 (perpetual licence) in 2023 for about €770 from a German reseller.
The software only runs on Apple Silicon Macs through Rosetta. Apple has announced that Rosetta support will be phased out, which means Acrobat Pro 2020 may eventually stop working on current macOS versions.
My concern is not that Adobe ended support in 2025. I understand that.
My question is different:
Should a perpetual licence sold in 2023 become unusable only a few years later because it was never updated for Apple Silicon, even though Apple Silicon Macs had already been on the market for years?
I'm trying to find other users in the same situation.
If you bought Acrobat Pro 2020 (not the subscription) for Mac and are facing the same issue, I'd appreciate hearing:
- when you bought it,
- where you bought it,
- whether you have already contacted Adobe or the reseller,
- and whether you have considered legal action or a consumer complaint.
At this stage I'm simply trying to determine whether this affects only a handful of users or a much larger group.
Thank you.