Word footer breaks when switching from online to desktop

Hello, We have been struggling with this for years now. If share a Word doc in Dropbox (by uploading it once it's been created using the desktop app), the footer scrambles. If you download a copy to edit it again, the footer is broken as well. There's no way to fix except copying the body text and creating a new doc to upload. What is up with this?.

reddit.com
u/Zealousideal_Elk7667 — 18 days ago