Homely and installer commissioning
I've just heard my BUS redemption notification through post install, declaring that my system has been declared fully commissioned by the installer.
The installer informed me the radiators don't need balancing on heat pump installs - no surprise to me that none of the radiators at the far (cold) end of the house warmed up, and the towel rail first on the circuit got hot instantly. Surely this is part of commissioning?
Having now partly balanced the system myself (just enough to get a tiny bit of flow through the furthest radiators, I don't want to over-restrict the flow in the system) it's down to 18lpm flow, which is below the 25lpm recommended min for the Samsung 8kw heat pump. I don't think this is the biggest issue, except that they've installed a Homely to manage everything (and not configured anything on the Samsung at all - not even the date or time that was default to 2002 - needed for the legionella scheduling) and the homely keeps setting the flow temp to 30C in this mild weather, unsurprisingly this just results in compressor cycling, my guess is 35C would be a better minimum to call for?
Should I require the installer to sort all this out ASAP in accordance with the BUS declaration? It was clear the actual plumber didn't understand the heat pump config, just followed a list of instructions that someone else in the company had worked out. Am I just being fussy, would this be expected to be fixed once temps drop, in slower time?
Any homely installers here that can suggest things that might not have been done (like set the min flow temp on the Samsung itself).