


Total beginner 😢
I work as a cake decorator for a grocery store, and recently my manager threw 120 baby shower cookies at me and my team who know next to nothing about decorating sugar cookies.
At my work we use Brill White & Glossy icing to frost the cookies, and normally we just heat the icing and dip the cookies and that’s that. The past couple days I’ve been trying to treat the w&g like it’s royal icing, haven’t heated it up, and put it into piping bags and tried my best to work with decorating on top of a base layer of icing my coworkers did before I started in on them.
My problem is that I can’t stop getting bubbles even after popping them all (photos 1&2).Today I put away a tray of bear cookies and when I came back later to look at them, all the eyes had holes in them? My other colors of icing had the same issue, bubbles popping and making holes in my otherwise okay first attempt at decorating.
I did “helicopter” my bags and it helped a bit but it did not eliminate the issue.
Another issue is the discoloration of the icing on the base layer and on some of my outlines as well (photo 3). Does anyone know why or how this happens? It lightens the color and looks maybe like it’s crystallizing.
Is there any advice you wish you’d had when you started decorating cookies? Has anyone else had to use Brill White & Glossy to ice cookies before? Any tips would be appreciated.