Prematurely removed from class
I attend an online university that drops students from class if no assignments are completed by the end of the week (Sunday 11:59 PM EST). My first assignment was due today at 11:59 PM EST. I had logged in today to complete my assignment, which would have been turned in well before that time, yet my class was not appearing on my dashboard. I was confused at first and assumed it was a glitch until I checked my email.
I got an email at around 10 AM EST reminding me of the deadline, as well as a reminder at the end stating I needed to submit a graded assignment before Sunday 11:59 PM EST to avoid being dropped. I received another email less than three hours later staying I had been suspended due to not submitting my assignment on time — the assignment that was due today at 11:59 PM EST.
Since I'm on the West Coast, by the time I noticed, admissions was closed. I sent an email and left a voicemail, and I will be following up tomorrow regardless of whether I receive a callback. Other than that, I am at a loss. I don't understand why I was dropped well before the first assignment deadline, and other than complaining to admissions, I don't know what to do.
Any and all advice welcome, I am beyond livid and stressed.