Avoid Embody
Everyone do yourselves a favor and DO NOT sign up for Embody. Yes it’s not a “scam” but their customer service is absolutely terrible if you run into any issues. I received the incorrect dosage and ive reached out to customer service many times AND spoken to providers again…yet each time I reach out to check in if they’re resolving it…the agent does not know what’s going on and each time i have to explain the situation and then they “escalate the issue” AGAIN. It’s truly a very frustrating experience and I’m actually just going to go ahead and cancel and dispute my recent payment.
Anyone have recommendations for other companies?