u/ade-reddit

No matter what happens, Connectwise sets the status of an incident to true positive and moves on. This is has happened hundreds of times and every time they have been wrong. We have tried talking to them, but it's pointless. You can never track down anyone that the ability to do anything.

#1 Is this the experience of everyone buying through connectwise?

#2 If you use someone else, who actually cares, please share their name. *for any msps, vendors, resellers, please do not self-promote.

Couple of questions regarding the Drata agent for those who are using it?

• Anyone using it on 200 machines? Curious how it has been to manage. I've heard that users are randomly bumped out and need to sign back in?
• Is there any kind of SSO integration to simplify the user login?
• Any automation available that doesn't require user interaction at all?

Any other feedback/guidance/thoughts is welcomed.