u/adorablestrategies

Does anyone know anything about Cricket Wireless' upgrading process?

I've hit the 1 year mark on our service plan and I see that it says "upgrade available" on the app. When I chatted online with a rep, he made it sound like we would have to purchase the new phones in full. We both have the A15's and we can't stand them and want to switch back to iPhones.

I guess my question is, does Cricket actually offer yearly phone upgrades or should we seek out a different carrier?