Can I not pay city tax to a hotel that scammed me
I booked a hotel for four nights in Rome near the Vatican on Booking.com. I decided to take the risk as I have used Booking.com in the Uk and was able to get a refund through customer service when things didn’t work out. When I arrived to the property in Rome the room was not in good shape. The sheets hadn’t been changed/dirty and had hair. The toilet was disgusting and the seat wasn’t even attached. Biggest problem was that there was no hot water. I immediately contacted the hotel and they said they would send someone to fix it the next day. Someone came just made the bed, didn’t change the sheets and the water was still cold. I tried to contact them again but the hotel has ghosted me. I have tried to contact at booking.com but that didn’t work either. Today the hotel owner contacted me on WhatsApp telling me to drop the keys in the mailbox plus the city tax of 6 euros per person per night. That is quite a lot of money. As I have given up on getting a refund back from booking.com, could I just not pay the city tax and leave? What would realistically happen if I don’t pay it? I have already paid for the full stay on booking.com.