7 DAYS OF GHOSTING: Paid 73.67 USDT via Guest Checkout but Order is Still Stuck – Ticket PHPW-554488
Hi G2A Team,
I am forced to post here publicly because my active ticket has been completely ignored for 7 full days (since June 25th).
I purchased a 60 EUR PlayStation Gift Card via guest checkout. Due to a small typographical error, my contact email was registered incorrectly. The payment of 62.99 EUR (73.67 USDT) was successfully cleared instantly via RedotPay, and I have already provided all official receipts inside my ticket.
My ticket ID is PHPW-554488 and it is currently stuck on "Waiting for Support". No human has replied to me for a whole week while G2A holds my money.
Please, I need a human moderator to look into this, update my email, and send my code to my correct address.
- Order Number: UHO20260624012111887790580
- Ticket ID: PHPW-554488
- Transaction ID: 386175048716636
- Correct Email: wael-affichage@hotmail.fr
Thank you.