XN upgrade question
Hey all,
Been 1K for years, Global Services a few times.
I booked a flight for my family, XN fare, on miles, it’s in 2 days, and I’m surprised we aren’t on the list for first class upgrades. I mostly travel for work, in first class and for family we normally go econ and get the rare upgrade from time to time. Point being maybe I’m just getting old and forgetting things but I’m surprised our names aren’t on the list at all. Is this because it’s awards travel? I thought XN was eligible still.
Thanks.